CANCELLATION POLICY

To ensure a relaxing experience for all guests: Please provide 24 hours’ notice for cancellations or reschedules. Cancellations made under 24 hours will incur 50% of the service fee. First-time no-shows without notice cannot be rescheduled. Arrive no more than 10 minutes early; late arrivals may shorten your session. For children and teens, a parent or guardian must remain on-site and sign off on treatment. Thank you for helping us maintain a calm, restorative environment for everyone.